Privacy Policy

The scope of this notice

Guangzhou Chensu Trading Co., Ltd., operating as LoncBuun™, handles personal information when you browse loncbuun.com, buy mobile accessories, create an account, contact us or otherwise use our services. This notice explains those activities.

Information involved

Depending on your interaction, information may include your name, email, supplied phone number, billing and shipping addresses, account details and preferences; purchases, payments, returns, refunds and support records; device, browser, network and approximate location derived from IP address; cookie-related data; and anything you voluntarily send us.

Authorized payment providers process card information. We do not keep complete payment-card numbers on our own systems.

Why information is used

We use relevant information to accept and fulfill orders, deliver tracking and order messages, answer questions, manage returns and refunds, protect the store against fraud, maintain security, improve functionality, measure performance, meet legal duties and send marketing where permitted.

Providers and other disclosures

Operating the store may require sharing relevant information with Shopify, payment processors, fulfillment partners, carriers, technology and analytics providers, marketing providers and professional advisers. Disclosures may also be necessary to comply with legal requirements or in a business reorganization, acquisition, financing, sale or similar transaction, subject to applicable law.

Cookies and your controls

Cookies and similar technologies can support essential functions, preferences, security, performance, usage analysis and permitted advertising or measurement. Depending on your location and the tools offered by the store, you may manage certain technologies through the cookie banner, privacy choices or browser settings.

Visit Your Privacy Choices to review available opt-out tools. As described there, applicable rights may include opting out of sale, sharing or targeted advertising. Where applicable, Global Privacy Control is treated as an opt-out request for the browser and device used.

Retention, safeguards and transfers

We keep information for as long as reasonably needed to fulfill the purposes described here, maintain transaction records, resolve disputes, prevent fraud and meet legal requirements. Administrative, technical and organizational safeguards are used, but internet transmission and electronic storage are not completely risk-free.

Information may be processed outside your country because our business and service providers operate internationally. We use appropriate transfer measures where required by law.

Requests, choices and children

Depending on applicable law and your location, you may request access, correction, deletion, portability, restriction or objection to processing, withdraw consent, or appeal certain privacy decisions. Contact service@loncbuun.com to make a request. Identity verification may be needed. Marketing emails include an unsubscribe option.

The store is not directed to children, and we do not knowingly collect children’s personal information in breach of applicable law.

Other services and updates

Shopify, payment services, logistics providers, analytics tools and other third parties may also process information under their own privacy notices and legal responsibilities. We may revise this notice for operational, technological, legal or regulatory changes; the current version appears on this page.

Privacy contact

LoncBuun™ is owned and operated by Guangzhou Chensu Trading Co., Ltd..

Brand

LoncBuun™

Legal company

Guangzhou Chensu Trading Co., Ltd.

Business address

Room D249, No. 33, Jinshi Third Road, Dayuan Street, Baiyun District, Guangzhou City

Website

loncbuun.com

Email

service@loncbuun.com

Telephone

+86 13421817865

Customer service hours

Monday–Friday, 9:00 AM–6:00 PM PST